In this role, you will:
- Team Leadership & Development:
- Build, lead, mentor, and scale a high-performing Post-Sales Systems Engineering team in Bengaluru.
- Foster a culture of collaboration, innovation, accountability, and excellence, embedding Samsaras cultural principles within the India-based engineering team.
- Oversee resource allocation, performance management, and professional development for your engineering team.
- Post-Sales Systems Strategy & Technical Execution:
- Contribute to defining and executing the technical strategy for Post-Sales systems (e.g., Customer Support, Success, Experience platforms), collaborating with leadership to align with global business objectives and the customer journey.
- Support the design, development, implementation, and continuous improvement of robust and scalable solutions for post-sales functions by working closely with technical Subject Matter Experts (SMEs) and business partners.
- Drive the evolution and optimization of our customer-facing post-sales systems, ensuring they meet the needs of a rapidly growing business.




- Engineering & Operational Excellence:
- Establish, govern, and continuously enhance engineering best practices, coding standards, development lifecycles, and system performance for the Post-Sales Systems Engineering team.
- Oversee critical operational processes including incident management, Root Cause Analysis (RCA), problem resolution, and release management for post-sales systems.
- Cross-Functional Collaboration & Stakeholder Management:
- Collaborate effectively with global stakeholders across technology and business to define requirements, deliver impactful technology solutions, and ensure clear communication and alignment.
- Drive cross-functional initiatives and foster a shared vision for post-sales systems by leveraging robust influencing and communication skills.
- System & Vendor Management:
- Oversee the technical aspects of vendor relationships for post-sales technologies, ensuring to

📌 Post Sales Systems Engineering (Bengaluru)
🏢 Samsara
📍 Bengaluru