As Reservations Host, I will fully comprehend the vision of Six Senses to help
people reconnect with themselves, others and the world around them and our
values of local sensitivity and global sensibility, crafted experiences,
emotional hospitality, responsible and caring, fun and quirky and pioneering
wellness.
Sustainability, Wellness and Out of the Ordinary experiences are at the core of
everything we do at Six Senses. I will safeguard these pillars and ensure full
knowledge and active participation of all our brand initiatives.
Duties and Responsibilities
As Reservations Host, I will assume full responsibility for
the effective operation in the following:
* Run daily reports for Reservation department, operational departments, Sales
& Marketing.
* Process new reservations, update and clean up reservations, process advance
deposits, answer reservations inbox emails within 24 hours, process reports
(No Shows, ORS Comments, Commission, etc.) and other reservation related
duties as assigned.
* Assist in all allocation of rooms.
* Check and handle for special requests and hard blocking rooms as needed.
* Contact guests or travel agents to clarify any discrepancies in preferences
or requests before guests’ arrival.
* Track future room availabilities based on reservations.
* Monitor and update internet reservation system in coordinate with respected
hosts.
* Assist in determine room rates based on the selling tactics of the resort.
* Assist in the management of the guest history and profile system.
* Ensure all reservations daily are completed with all necessary guest
information, profile information and rate/market/source codes with accuracy
and efficiency.
* Upkeep Six Senses guidelines and standards of service and operation. My
performance benchmarks are maintained and exceeded.
* Strictly adhere to LQA standards and guest comments.
Qualifications
To execute the position of Reservations Host, I must have the required
qualifications, technical skills
📌 Reservations Host (Chauth Ka Barwara)
🏢 IHG
📍 Chauth Ka Barwara
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