Designation: Training and Quality Assurance Manager

Reporting To: CSO and Co-founder, Max Kushnir

Employment Type: Full-time, 5 days/week, on-site

Location: Gurugram

About The Role

Sova Health is looking for a hands-on Training and Quality Assurance Manager to own the full training and quality lifecycle for our coaching, sales, and client-facing teams. This role sits at the intersection of research, instructional design, live training delivery, probation and onboarding management, and quality assurance. You will build and continuously improve the curriculum that turns new hires into confident, clinically sound, high-performing coaches and sales professionals and you will audit their work to make sure standards hold once training ends.

This is a highly cross-functional, delivery-focused role: you will work closely with Clinical, Nutrition, Sales, Marketing, Product, and Operations to keep training content accurate, current, and aligned to how the business actually operates on the ground.

Key Responsibilities

Training Delivery & Facilitation




Design and conduct end-to-end onboarding training for new hires across coaching, sales, doctors, and client-facing roles (Ops, Marketing, B2B Alliance, Copywriting, NPD, etc.).
Deliver a clinical and scientific overview of Sova Health's approach to new leaders joining the organization.
Plan and run ongoing / refresher training for coaches, sales, and other teams to keep knowledge current.
Conduct mock calls with old and recent coaches and the sales team as a simulation-based tool for quality improvement.
Research & Content Development
Research emerging nutrition science, coaching best practices, and industry trends to keep training content accurate and up to date.
Translate research and clinical guidance into practical, easy-to-apply training material for non-clinical audiences.
Course Creation & Management
Own full-cycle course design and development on platforms such as Udemy and Coursebox, including decks, articles, assess

📌 Training and Quality Assurance Manager (Gurugram)
🏢 Sova Health
📍 Gurugram