Location: Outer Ring Road, Banaswadi, Bangalore Timings: Day shifts only (no night shifts); 5 day work week post probation (rotational week off)Role type: Phone-based & client-facing | D2 C premium brand | Not a store role Sunday () is a premium D2 C mattress brand. We are looking for someone with a hospitality, airline, premium retail, or banking background who knows what it means to deliver a 5-star experience and who can turn that into revenue. Why This Role Exists We do not need someone to answer calls and close tickets. We need someone who can own the client relationship from first enquiry to lasting loyalty. Repeat purchases, referrals, upsells, and conversions are how we measure success in this role. What You Will Do Convert inbound telephone enquiries into sales through consultative, relationship-based selling Build personal relationships with high-value clients that drive repeat purchases and referrals Manage escalations with the kind of poise and tact you would use with a hotel guest or airline passenger Collaborate with logistics, operations,
and sales to resolve issues quickly Who Should Apply You bring warmth, polish, and emotional intelligence to every interaction. You know the difference between solving a problem and creating an experience. And you have the commercial instinct to turn that into results. Hospitality: five star hotel sales and business development Luxury retail: high-end fashion, jewellery, watches, premium electronics Premium banking: relationship managers handling HNI or affluent client portfolios B2 B or B2 C sales in premium segments: real estate, luxury automotive, premium insurance, wealth advisory High-end D2 C or e-commerce brands where client experience was a differentiator Must-Have Qualities2-7 years in a client-facing role in any of the industries listed above Robust spoken and written English Willingness to work from our Bangalore office (Banaswadi, Outer Ring Road)Evidence of commercial results sales targets met, revenue g