* Oversee inbound customer interactions across calls, chats, and emails to
ensure a seamless customer experience.
* Ensure customer queries, concerns, and complaints are resolved accurately and
within established timelines.
* Drive customer satisfaction by ensuring consistent, courteous, and
qualified communication standards.
* Monitor escalations and provide timely resolution to complex customer issues.
📌 Assistant Manager (Noida)
🏢 EXL
📍 Noida
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