About Cog Culture: We are a full-service marketing communications agency with a decade-long experience in transforming ideas into impactful brand narratives. With a agile team of over 100 skilled professionals, we have excelled across diverse sectors, earning recognition as the No.1 Independent Integrated Agency at the Goafest Creative Abby Awards and as the Design Agency of the Year 2023. Internationally, our achievements include winning Gold in BrandDesign Identity and Live Events at the Golden Award of Montreux 2023. On the digital front, our B2B Fintech Campaign has been honoured with the Brand Equity Digiplus Award, Afaqs Digies Digital Awards, and E4m Prime Time Awards. Our commitment lies in crafting compelling stories through creativity, innovation, and strategic thinking.
Role: Client Servicing Manager
Job Summary:
As a Client Servicing Manager, you will be the primary point of contact for assigned clients. You’ll oversee campaign execution, manage timelines, ensure client satisfaction, and drive results by collaborating with creative, strategy, and media teams.
Key Responsibilities:
Build and maintain strong client relationships with clear, consistent communication
Understand clients’business goals and translate them into strategic briefs
Manage project timelines, budgets, and deliverables to ensure timely execution.
Collaborate with creative, digital,and media teams to deliver high-quality campaigns
Present proposals, campaign plans, and performance reports to clients
Identify growth opportunities within existing accounts
Resolve issues and provide thoughtful solutions under pressure
Stay updated on industry trends and competitors to inform client strategies
Qualifications:
3-5 years of experience in client servicing/account management in an advertising or digital agency
Strong project management and organizational skills
Excellent verbal and written communication skills
Ability to multitask and manage multiple accounts and deadlines
Proficiency in