About Rentokil PCI

Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017 through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set recent standards in customer service. The company focuses on industry-leading operations through best practices, innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring HiCare, expanding its services and footprint further.

For more details: https://www.rentokil-pestcontrolindia.com

Requirements
- The Jr. Executive/Executive/Sr. Executive/Assistant Manager is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams.
- The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.

Job Responsibilities:
- Attend incoming calls at the branch, transfer calls,



take messages, and provide information to prospects/customers as required
- Manage emails received on the central email ID, including directing, assigning, and responding to queries
- Assign iCABS tickets and coordinate with relevant employees for timely status updates
- Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
- Raise CR (Change Request) tickets for price decreases
- Generate renewal reports and letters for SEs, and process renewals (at existing or revised pricing)
- Raise termination requests through the portal as needed
- Maintain SHE-related documentation, including fumigation certifications and register updates
- Oversee license renewals, ensure compliance, and coordinate for audit readiness
- Prepare incentive calculations for timely submission
- Manage attendance inputs and standard requirements such as mediclaim, contract labour details,

📌 Branch Support (Hoskote)
🏢 Rentokil Initial
📍 Hoskote