Are you ready to shape the future of Quick Commerce in a high-visibility role where structure meets innovation? Amazon Flex is revolutionizing one-party delivery for Amazon Now, and we're seeking a Program Manager who thrives in ambiguity and brings exceptional organizational skills to complex, multi-faceted challenges. This is not your typical program management role—you'll be the central force connecting product, operations, business intelligence, and technology to build a world-class Quick Commerce network.

In this position, you'll work at the intersection of multiple disciplines, transforming ambiguous problems into structured solutions. You'll create and enforce standard operating procedures for daily operations, drive performance improvements through data-driven insights, and collaborate with diverse stakeholders including Marketing, Operations teams, Pricing, and Launch teams. This role offers a unique opportunity to transition from a generalist program manager into a Quick Commerce subject matter expert,



gaining deep expertise in one of Amazon's most energetic and fast-growing business areas.

Key job responsibilities
- Manage and prioritize complex, cross-functional program lifecycles to deliver projects that achieve goals impacting multiple organizations across the Quick Commerce space
- Monitor performance metrics daily, identify operational gaps through data analysis, and work with Business Intelligence teams to continuously build mechanisms that surface issues before they impact customers
- Define and implement standard operating procedures for Quick Commerce operations, ensuring adherence and driving process improvements across one-party and third-party operations teams
- Collaborate tactically with Marketing, Operations, Pricing, and Launch teams to address performance gaps and delivery issues, serving as the bridge between ROW-Flex Tech and operational teams to resolve technical concerns
- Apply process improvement methodologies to optimize system qua

📌 Program Manager II, Amazon (Bengaluru)
🏢 Amazon
📍 Bengaluru