Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.
We're at the frontier of space-based internet technology, and with that comes the thrill of building something entirely new, along with the unique challenges of operating a service that spans ground infrastructure, orbital assets, and customer homes. When things go wrong at scale, a firmware update impacts thousands of devices, satellite coverage doesn't meet demand, or a field service visit makes headlines on social media, someone needs to take command. That someone is you.

Key job responsibilities
The Network Solutions Global Command Center (GCC) Leo team is looking for a Program Manager who thrives in high-stakes, quick-moving environments. You'll be the calm in the storm, coordinating across Field Services, Engineering,



Legal, PR, and Security Operations to protect our customers and our brand in real-time. If you're excited about satellite technology, love solving complex problems under pressure, and want to be part of a venture that's literally changing the world from space, we want to hear from you.

Key job responsibilities
- Manage high-severity incidents impacting Leo satellite internet customers by running bridge calls and coordinating with Field Services, Product, Engineering, PR, Legal, and Security Operations teams to drive resolution
- Triage technical incidents (firmware failures, weather events, bandwidth degradation) and coordinate with relevant teams to identify root cause and resolution path
- Initiate and manage proactive customer communications including website/app banners, IVR updates, and mass notifications to reduce anxiety contacts during known issues
- Protect contact channels by ident

📌 Program Manager, Leo, Leo Global Command Center (Hyderabad)
🏢 Amazon
📍 Hyderabad