Key Responsibilities
1. End-to-End Process Coordination
· Own multiple assigned processes from initiation through completion.
· Break each process into clear steps, owners, deadlines and expected outputs.
· Ensure every action item is assigned, tracked and closed within the agreed timeline.
· Follow up proactively with team members without waiting for reminders from management.
· Identify missing information, dependencies, bottlenecks and delays at an early stage.
· Escalate unresolved risks to the founders with transparent facts and recommended next actions.
2. Cross-Functional Execution
· Coordinate between departments such as Operations, HR, Recruitment, Customer Support, Sales, Marketing, Finance, Product, QA and Engineering.
· Ensure handovers between teams are complete and responsibilities are clearly understood.
· Arrange process-related discussions when coordination gaps cannot be resolved through routine follow-up.
· Maintain alignment between all stakeholders and avoid tasks being lost between departments.
· Communicate changes in scope,



priority or deadlines to the relevant stakeholders.
3. Tracking, Documentation and Reporting
· Maintain trackers, checklists, process documents, action lists and status reports.
· Record key decisions, responsibilities and deadlines from meetings or discussions.
· Provide concise daily or weekly updates on progress, delays, risks and required decisions.
· Ensure process documents and SOPs remain current when workflows change.
· Use Zoho Projects, spreadsheets and other internal tools to maintain visibility and accountability.
4. Process Discipline and Improvement
· Check whether teams are following the defined process and required documentation.
· Identify recurring coordination failures, approval delays, unclear ownership or repeated follow-ups.
· Suggest simple improvements that make processes clearer, faster and easier to track.
· Help introduce templates, checklists, reminders and review mechanisms for repeatable processes.

📌 Process Coordinator (Noida)
🏢 Webbee Esolutions Private
📍 Noida