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The Solutions Architect plays a critical role within the FireMon Customer Experience team, helping to assess business opportunities and shape strategies to address technical challenges. This role collaborates closely with security architects, infrastructure specialists, and engineering teams within customer organizations to design impactful, results-driven solutions. You will support both Pre-Sale (Buyer’s Journey) and Post-Sale (Customer Journey) phases. Your technical expertise, strategic insights, and in-depth product knowledge will empower customers to make informed decisions and achieve success in their projects.




Applicants for this role should understand that US timezone coverage will be needed.
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Responsibilities
Contribute to the process improvement and implementation methodology focused on prescriptively and proactively getting a customer to value as quickly as possible.
Provide thought leadership related to API integration as the right approach for the management and delivery of Automation and Workflow for our customers.
Account for the decisions you propose and be an expert in the implementation of proposed solutions.
Conduct business process analyses, needs assessments, and preliminary cost/perks analyses to align technology solutions with business initiatives.
Partner with users to define and analyze problems and align the most appropriate technical, application or configuration solutions.
Help develop, document, and manage the requirements gathering process and provide detailed design and business processes to support the requirements throughout the project

📌 Solutions Architect (India)
🏢 Firemon
📍 India