As a Sr. Prod Compliance Associate in the ASCI team, you will execute AI model improvement, red teaming, customer feedback triage, and incident monitoring tasks across Alexa experiences. You will apply judgment within established SOPs and use AI tools to support your work across non-sensitive workstreams. You will work alongside AI automation (LLM judges, AI agents) as a human-in-the-loop to ensure quality and safety standards are met. Associates are expected to use AI-powered tools (e.g., LLM assistants, summarizers, pattern analysis tools) as a default in all workstreams except when handling customer-sensitive data, which must follow security protocols in the restricted workplace.

Key job responsibilities
1. AI Data Annotation, Quality Auditing & Model Improvement
- Perform multi-domain data annotation and golden dataset curation for AI model improvement, following established SOPs and quality benchmarks
- Validate and audit LLM judge outputs through human-in-the-loop review; use AI tools to flag patterns and anomalies




- Maintain annotation accuracy and audit throughput targets; use AI-assisted error analysis to identify systematic failures and escalate to Process Experts
- Participate in calibration exercises to ensure reviewer consistency and draft audit reports for program leads

2. Red Teaming Execution
- Execute adversarial testing across multiple Alexa experiences (Alexa+, Ring, Automotive, Kids), using AI to generate diverse attack vectors and edge cases
- Identify, document, and categorize policy violations, safety gaps, and vulnerabilities by severity and impact
- Draft red teaming documentation and vulnerability summaries, ensuring findings are clearly categorized for program leads

3. Customer Feedback Triage & Analysis
- Classify and triage daily customer feedback records per SOPs, using AI to pre-sort and surface emerging patterns
- Identify recurring issues, escalation-worthy trends, and edge cases in customer interaction data
- Handle complex cas

📌 Content Risk Analyst, ASCI (Bengaluru)
🏢 Amazon
📍 Bengaluru