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EY-ServiceNow – Technical Architect (ITAM / SAM)

As part of our EY GDS-ServiceNow team, you will work to solve client problems using the ServiceNow platform, with a focus on IT Asset Management (ITAM) and Software Asset Management (SAM). You will get an prospect to work with a high-quality team and architect innovative solutions that drive cost optimization, compliance, and governance across enterprise environments.

The opportunity

We’re looking for a highly experienced Technical Architect with strong expertise in ServiceNow ITAM and Software Asset Management (SAM) to join the EY GDS ServiceNow team. This is a fantastic opportunity to be part of a leading firm while driving large-scale ITAM transformations, defining architecture strategies, and delivering best-in-class SAM solutions for global clients.

Your key responsibilities




- Define overall architecture, design, and implementation strategy for ServiceNow ITAM and SAM solutions
- Lead end-to-end SAM Pro implementations, including software normalization, reconciliation, and compliance frameworks
- Architect enterprise-scale asset management solutions covering software lifecycle, entitlements, contracts, and license optimization
- Design and enforce CMDB and asset data models, ensuring alignment with CSDM and governance standards
- Define and implement software license management strategies (subscription, SaaS, perpetual, cloud-based licensing)
- Lead integration of ServiceNow with discovery tools, procurement systems, ERP platforms, cloud providers, and software vendors
- Architect automation frameworks for license compliance, reclamation, optimization, and audit readiness
- Provide technical leadership and governance across ITAM/SAM programs, ensuring adherence to best practi

📌 ServiceNow-Service Now-Senior Manager (Delhi)
🏢 EY Studio+ Nederland
📍 Delhi