- Understand customer needs and recommend suitable jewelry pieces.
- Handle customer queries effectively and escalate complex issues.
- Demonstrate strong product knowledge, including features and benefits.
- Communicate product value and support store sales targets.
- Stay updated on current collections and promotions.
- Adapt to shift timings, store requirements, and transfers within the cluster.
- Maintain punctuality and take on additional responsibilities as needed.
- Support store operations such as deliveries, online orders, packaging, stock replenishment, and visual merchandising.
- Ensure the store is clean, presentable, and visually appealing.
- Follow SOPs, policies, and theft-prevention protocols.
- Work collaboratively with the team to ensure smooth operations.
- Show sensitivity while addressing customer concerns and use good judgment in difficult situations.

Requirements
â Bachelor’s Degree

Total 5+ years of retail experience in the fashion industry, min





2 years of experience as a store manager or assistant store

manager handled a team of 5+ people.

â Expert in Microsoft office.

â Demonstrated success in achieving sales targets and

exceeding customer expectations.

â Exceptional customer service orientation with a strong focus

on customer satisfaction.

â Ability to effectively manage multiple priorities and ensure

smooth and efficient store operations.

â Strong team leadership skills to lead and inspire a team.

â Excellent communication and interpersonal skills for effective

team interaction and conflict resolution.

â Strong analytical and problem-solving skills to analyze data,

identify trends, and make informed decisions.

â Proficiency in store operations, including visual merchandising,

stock management.

â Understanding of inventory management and loss prevention.

Benefits
ESI

PF

📌 Store Manager (Bengaluru)
🏢 Kushals Retail
📍 Bengaluru