Greetings from TATA CONSULTANCY SERVICES
Skill: Smart COMM/ Thunderhead
Years of Experience: 5-10 years
Location: Gurugram

Job Description:-

Develop and maintain customer communication templates using Smart Communications (SmartCOMM).
Design agile, data-driven templates for documents such as statements, letters, and notifications.
Work closely with business stakeholders to gather requirements and translate them into technical solutions.
Perform template testing, debugging, and optimization for performance and accuracy.
Support integration of SmartCOMM with backend systems using basic Java knowledge.
Assist in deployment and environment management using AWS services.
Troubleshoot issues related to document generation and formatting.
Ensure compliance with branding and regulatory standards in all communications.
Participate in code reviews, documentation, and best practice implementation.




5+ years of hands‑on experience with OpenText SmartCommunications / GMC Inspire
Strong experience in template design, rule configuration, and data mapping
Proficiency in SmartCOM Designer, Content Author, and Control Center
Working knowledge of XML, XSD, XPath, XSLT
Good understanding of document composition, formatting, and output management
Experience in batch and on‑demand document generation
Hands-on experience with Smart Communications (Thunderhead / SmartCOMM).
Strong understanding of document composition and template design.
Basic knowledge of Java (for integrations, APIs, or debugging).
Basic understanding of AWS services (e.g., S3, EC2, CloudWatch).
Knowledge of XML, JSON, and data mapping.
Familiarity with HTML/CSS for template styling.

📌 Developer - Smart COMM/ Thunderhead (Gurugram)
🏢 Tata Consultancy Services
📍 Gurugram