What we want to accomplish and why we need you?
Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.
What will you do every day?
As a Project Manager, you will play a pivotal role in building and delivering care bots for the core Reliance businesses and its subsidiaries. This role demands solid multitasking abilities, ensuring seamless collaboration across internal and external teams to deliver impactful solutions powered by conversational AI.





Your daily responsibilities will include conducting scrums, managing client calls, unblocking project teams, and developing conversational designs and workflows. You will also measure the performance of deployed bots while ensuring stakeholder alignment and maintaining clear communication across all channels. Managing multiple projects and priorities simultaneously will make each day dynamic and engaging.

Ok, you're sold, but what are we looking for in the perfect candidate?

We’re looking for an experienced and driven individual with a proven track record in project or product management, preferably in consumer-facing products. The ideal candidate will:

Collaborate with the Business Development team to refine proposals for prospective clients.
Design conversational solutions that align with business goals while ensuring an exceptional user experience.
Proactively engage with clients to unblock internal teams, from requi

📌 Project Manager (Mumbai)
🏢 Jio Haptik
📍 Mumbai