As a “Kinaxis Rapid Response Specialist” you will be working on Kinaxis Rapid Response used by Siemens Healthineers worldwide. Your tasks and responsibilities will include but are not limited to the following:
Technical Expertise
Optimize business processes (e.g. workbook setup) in ‚“Kinaxis Rapid Response“
Implement data integration, mapping concepts and data transformations in Kinaxis Rapid Response
Monitor Kinaxis Rapid Response data interfaces and performance
Configure and maintain Kinaxis Rapid Response
Train support team and end-users in Kinaxis Rapid Response
Provide 2nd level support (e.g. system, data and user administration)
Provide 3rd level support (e.g. root cause analysis, business process support)
Maintain knowledge base and perform deployment of changes
Quality and Compliance
Contribute to accurate and up-to-date quality and end-user documentation
Assist during internal and external audits
Required Knowledge/Skills, Education, And Experience
Bachelor or Master degree in Computer Science/Engineering or equivalent
3-8 years of hands-on experience in Kinaxis Rapid Response, ETL and operational IT support especially in Incident Management
Expert knowledge in data transformation and data quality management
Hands on experience in cloud applications (e.g. Snowflake) especially regarding interfaces
Superior verbal and written communication skills with an emphasis on multicultural sensitivity
Critical thinking and analysis skills with respect to varying customer and business processes and requirements as they relate to a larger picture
Robust teamwork skills
Structured, proactive, and self-directed work style
Fluent in English
Preferred Knowledge/Skills, Education, And Experience
Experience in Kinaxis Rapid Response, Admin and Author certifications are a plus
Experience in Healthcare industry business processes
Proficiency in analytics tools is a plus
SnowFlake
Snaplogic
SAP CPI
Integrated Business Planning & Overview knowledge on Demand Plan