Job Title: Assistant Manager – KYC Training Academy
Department: ISPL CEFS KYC Operations
About Business Line/Function
The KYC Due Diligence team in ISPL is responsible for the Preparation of files due for periodic reviews (Recertification) for existing customers and (Onboarding) for new clients of BNP Paribas across multiple countries across APAC, EMEA and America. It is extended team working with onshore counterpart to support completion of KYC on all existing and new clients of BNP Paribas.
Position Purpose
The KYC Due Diligence team in ISPL is responsible for the Preparation of files due for periodic reviews (Recertification) for existing customers and (Onboarding) for current clients of BNP Paribas across multiple countries across APAC, EMEA and America. It is extended team working with onshore counterpart to support completion of KYC on all existing and new clients of BNP Paribas.
Responsibilities
Direct Responsibilities
Develop and deliver KYC training programmes (classroom, e‑learning, webinars) for front‑office, compliance and operations teams.
Design curriculum and training materials (presentations, case studies, quizzes, SOP guides) aligned with global BNP Paribas KYC policies, local AML regulations and guidelines.
Conduct needs‑analysis and skill‑gap assessments to tailor training content to different business units, client segments and risk‑rating levels.
Facilitate interactive workshops and “train‑the‑trainer” sessions, ensuring participants acquire practical knowledge on customer due‑diligence, enhanced due‑diligence, risk assessment, sanction screening and periodic reviews.
Monitor and evaluate training effectiveness through post‑session assessments, KPI tracking (e.g., completion rates, knowledge scores, audit findings) and continuous improvement recommendations.
Collaborate with compliance, risk and business line stakeholders to incorporate regulatory updates, new product launches and emerging typologies into the training syllabus.
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