Role Name Deputy Manager - Quality Assurance

Reporting to Unit Head- QA, Plant Head- T-16

Role purpose Implemetation of QMS,EMS,TQM,Compliance to Customer requirements;Process & Product Certification

Document created by Tushar Pawar

Responsibilities KRA (Key Result Areas) KPI (Key Performance Indicators)

Heads

Safety Of Manpower:-

To monitor & implement Standard Operating Procedure's for safety so as to build safe working environment by ensuring adherence to safety norms Safety audit score

Assurance of Quality Management Systems Establishment of Quality Assurance documentation, required by the Quality Management System(QMS) & Setting Management System(EMS) Audit Score by Inernal/External agencies

Review & Control of Quality Aassurance Diagram,Quality Manual,Quality Procedure

Laisioning with External agencies for matters related to the Quality sysytem as & when required viz. ISI,ECE,ARAI

Adequate traning for new / changed quaity assurance system/ process / technology/ standards

To ensure Quality system by conducting Internal Quality Audit(IQA)



as per requirement of TS16949 Number of non conformance found during audit by external agency

Upgradation of Quality Management System based on reports/feedback generated from 3'rd party audit No repetition of similar type of Non conformance report(NCR) from External Audit

Compliance to customer Quality Assurance requirements To meet Product Quality requirement within Customer specification Product Audit Score

Analysis for any reported Quality or waranty issue & then fix concrete preventive action against it Number of Customer Rejection(Parts Per Million defects-PPM) & waranty claim

To improve customer satisfaction score On time implementation of countermeasure against pointed out observations in customer survey

Production Part Approval Process(PPAP) for Engg. Change (Specs/ Material/ Process/ Design) in mass production and sample evaluation Engineering Change Implementation as per Plan vs Actual

Process &

📌 Deputy Manager- Quality Systems (Panvel)
🏢 Asahi India Glass Limited (AIS)
📍 Panvel