Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

As an I&O; Engineering Consultant or Senior I O Engineering Consultant, you will deliver reliable and secure device management services in a Dual UEM setting built on Microsoft Endpoint Configuration Manager (MECM/SCCM) and Microsoft Intune. You will own day-to-day endpoint engineering and operational outcomes such as OS and patch compliance, client health, vulnerability remediation, and endpoint configuration.



The role is execution-focused with solid troubleshooting depth and disciplined ITSM practices utilizing both on-premise server infrastructure as well as cloud services through Microsoft Entra. As necessary, you will routinely participate in major incident bridges/war rooms, ensuring service restoration within agreed SLAs and contributing to measurable MTTR reduction. You will also contribute to AI adoption by proposing and piloting practical ideations (e.g., ticket triage assist, automated log parsing, runbook generation) to improve reliability, speed, and user experience, while adhering to organizational security, privacy, and data handling standards.

Primary Responsibilities

Patching, Vulnerability Remediation & Compliance
Operate software update and patching operations via SCCM (ADRs, maintenance windows, deployment schedules, compliance reporting) and coordinate exception handling
Track and improve patch compliance posture across the endpoint estate; identify and remediate no

📌 I O Engineering Consultant (Hyderabad)
🏢 Optum India
📍 Hyderabad