Position Overview
ProductSpace is seeking a permanent PLM Support Engineer to manage the day-to-day operations and upkeep of a newly deployed Siemens Teamcenter PLM system. You will be deputed onsite for 3 years at our client’s facility, a premier Public Sector Defence Manufacturing enterprise to provide immediate technical assistance, maintain system stability, and prevent downtime for active engineering projects.
Key Responsibilities
· Day-to-Day User Support: Provide rapid, hands-on troubleshooting for CAD designers, engineers, and managers experiencing Teamcenter issues.
· System Maintenance: Monitor system performance, run daily health checks, and manage license usage (floating/network licenses) across workstations.
· Minor Configurations: Implement authorized minor updates to workflows, user roles, access privileges, and data classifications.
· Integration Support: Maintain and troubleshoot CAD-to-PLM connections (NX and AutoCAD) and coordinate database issues with local IT teams.
· RapidAuthor Application Support:



Maintain and troubleshoot client-side installations of the RapidAuthor suite, resolving licensing, connection, and rendering issues for technical writers.
· Publication Workflow Maintenance: Support technical publication workflows by assisting authors in using the Rapid Author Connector for Teamcenter to check-out CAD models and check-in updated manuals.
· Data Translation Troubleshooting: Troubleshoot failed CAD-to-technical-data conversions occurring within the Rapid Data Converter and coordinate with database admins to resolve memory or server bottlenecks.
· Onboarding & Guidance: Provide ongoing, informal training and support to recent users and contract staff joining the project.
· OEM Liaison: Log tickets and work directly with Siemens technical support to resolve complex bugs, software updates, and patch installations.

Requirements

Qualifications & Skills
Mandatory Requirements:
· Bachelor's degree or Diploma in Engineering, IT, or a related f

📌 PLM Support Engineer (Chennai)
🏢 ProductSpace Software India
📍 Chennai