Description

Responsibilities

Own the platform product roadmap — define, prioritise, and drive infrastructure initiatives that support

GenAI Studio's growth and reliability.

Collaborate deeply with engineering on technical architecture, tech specs, and system design decisions,

balancing short-term delivery with long-term scalability.

Talk to internal teams and customers to understand platform needs, pain points, and performance gaps.
Define and track key platform metrics — uptime, latency, throughput, adoption, and developer

experience.

Work cross-functionally with product, engineering, data, and ops teams to build consensus and drive

execution using data.

Stay current on infrastructure trends, platform engineering best practices, and the evolving AI/ML

tooling landscape.

Partner with Sales and Product Marketing on platform capabilities, positioning, and pricing strategy.

Work with product designers to improve developer-facing workflows and platform usability.

Requirements

5–8 years of overall experience, with significant time spent as a Platform Product





Manager or in infrastructure-focused product roles within B2B SaaS companies.

Engineering background — hands-on experience working on critical infrastructure,

developer platforms, or internal tooling systems.

Computer Science degree from a top-tier institute (IITs, BITS, NITs, or equivalent).
Strong technical depth — comfortable reviewing tech specs, engaging in architecture

discussions, and writing or reviewing customer-facing API documentation.

Experience in high-growth, quick-paced environments where speed and quality both

matter.

Strong written and verbal communication skills with the ability to articulate complex

technical problems clearly.

Persistence and resourcefulness — a whatever-it-takes approach to unblocking teams

and delivering outcomes.

About Company:

TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves da

📌 Senior Product Manager (Bengaluru)
🏢 TELUS Digital
📍 Bengaluru