Job Role:
We are looking for a Quality Analyst with hands-on experience (1-2 Years) in manual and automation testing for web applications, chatbots, dashboards, APIs, and GenAI-based systems. The candidate should be comfortable working closely with developers, product teams, and automation workflows to ensure high-quality releases across multiple products and integrations.
The role involves testing dashboards, chatbot flows, APIs, sockets, Redis-based systems, and Node.js applications along with automation and sanity testing.

Key Responsibilities
Perform functional, regression, sanity, and end-to-end testing for web applications and dashboards
Test chatbot flows, conversational journeys, and GenAI-based interactions
Validate chatbot scenarios including:
- Talk to Agent
- S2S flows
- Templates
- IGA integrations
Execute local flow testing using hardcoded or mock setups when required.
Validate dashboard data accuracy, UI behavior, and cross-page consistency.
Perform API testing and support API automation using standard QA tools and frameworks.




Test Redis- and socket-based implementations for functional correctness and stability.
Perform Node.js upgrade sanity, compatibility, and release validation testing.
Create, review, and maintain test cases, test plans, bug reports, and QA documentation.
Collaborate with developers to reproduce, debug, and retest issues.
Participate in release validation, production sanity checks, and post-deployment verification.

Required Skills
1–2 years of experience in QA/testing.
Robust understanding of Manual Testing concepts.
Hands-on experience with:
- JavaScript
- Node.js
- MongoDB
- Selenium
- API Automation
Experience with REST APIs and tools like Postman
Basic understanding of chatbot or conversational AI testing.
Familiarity with WebSockets, Redis, browser console, and network debugging.
Good knowledge of test case design, defect tracking, and test execution.

Good to Have
Experience testing GenAI applications, AI assistants, or ch

📌 Quality Analyst (Noida)
🏢 Oriserve
📍 Noida