Key Responsibilities

Business

Achieve individual financial and non-financial targets while contributing towards team’s overall deliverables through:
effectively generating current business – identify prospects and convert in line with the Bank’s appetite
strategically formulating account plan – provide client’s needs-based solutions, structure appropriate credit facility, and execute various banking transactions
proactively building trusted client relationships – maintain a portfolio of active and growing customers
Market and sell broad range of products including trade service, cash management, treasury and investment
Prepare credit proposal and loan application of customers; prepare annual review on timely basis
Work closely with credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
Implement agreed business plan to achieve sales/ revenue targets
Generate creative ideas on customer acquisition and products/ services

Processes





Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis – incorporating infrastructure requirements and ensuring that they are fit-for-growth.
Conduct regular and timely customer due diligence (CDD) reviews
Ensure CDD profiles are error free for timely sign off
Follow and comply with AML CDD policies and procedures where applicable
Identify KYC issues, provide solution or escalate to line manager if necessary
Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
Timely handling of customer issues, complaints, and product enquiries in accordance with e

📌 Relationship Manager (Bengaluru)
🏢 Standard Chartered India
📍 Bengaluru