About Vistra
Vistra is a leading provider of fund administration, corporate services, capital market services, and private wealth management. With more than 9,000 professionals across 50+ jurisdictions, we combine local expertise with global scale to help clients navigate complexity and unlock opportunity. Our Global Delivery Hub (GDH) model is central to how we deliver consistent, high-quality services at scale — and the Migrations team sits at the heart of making that transformation happen.
Role Summary
As Manager – Migrations, you will own individual migration projects or assigned workstreams, transitioning work from local markets to our Global Delivery Hubs with precision and care. You will manage the end-to-end migration lifecycle for your projects, keeping stakeholders aligned, risks in check, and delivery on track.
Ensure seamless transitions that are invisible to clients — maintaining or improving service quality throughout every migration.
You will report to the Head of GDH Migrations and play a hands-on role in making our global delivery model a reality — one successful migration at a time. Your work directly protects client relationships and ensures that the people who matter most never feel the change.
What Success Looks Like
Migrations delivered on time, within scope, and to agreed quality standards
Zero client-facing service degradation during and after migration, evidenced through client satisfaction scores and SLA adherence
No material operational disruption to BAU activities at sending or receiving locations during transition periods
Stakeholders are informed, engaged, and confident throughout the migration lifecycle
Risks and issues are proactively identified, managed, and escalated in a timely manner
Transparent, accurate, and timely project reporting provided to senior leadership
Operating with minimal supervision, anticipating needs before they arise
Contributed to measurable improvements in programme delivery timelines