Analyst - QPM (Bengaluru)

Analyst - QPM (Bengaluru)

13 Aug
|
Societe Generale Global Solution Centre
|
Bengaluru

13 Aug

Societe Generale Global Solution Centre

Bengaluru

Reference 26000CLP

Responsibilities

esponsibilities of the Role – Sr. Analyst, Covenant Monitoring

Manage client and stakeholder relationships, including building a robust working relationship with the Paris FIN team under the dual‑office model.
Coordinate effectively with cross‑functional teams such as Relationship Managers (RMs) and Middle Office (MO).
Report and escalate client incidents and provide quick and satisfactory resolution to issues.
Respond promptly to email queries, acknowledge messages even if resolution is pending, and keep stakeholders informed of delays.
Follow up on contractual obligations under finance documents, including covenants, undertakings, triggers, ratios, and technical reports.
Update covenant information in the covenant management system in coordination with SMO Risk Managers.
Chase Loan Agents when required documents are not received within timelines.
Validate the accuracy and conformity of information received against finance documentation.




Check financial ratios against contractual thresholds and liaise with Risk Managers if breaches are identified.
Deliver BAU activities as per agreed benchmarks and service levels.
Monitor, report, and escalate errors and operational incidents.
Track and resolve covenant occurrences within defined ageing norms, documenting valid reasons for delays.
Update covenant system comments and exception trackers within stipulated timelines and discuss learnings during team stand‑ups.
Identify data quality issues using system reports and propose corrective actions.
Contribute to enhancements in the covenant management tool and suggest process improvements to the team manager.
Participate in user acceptance testing for system or process changes.
Ensure adherence to internal procedures, FBK norms, and regulatory requirements.
Process all covenant occurrences accurately and consistently in line with Paris OPER/FIN/STR standards.
Maintain complete and audit‑ready documentation at all times and ensure no criti

📌 Analyst - QPM (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru

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