Robust hands-on experience with Microsoft Intune and Endpoint Manager.
Expertise in Windows 10/11 administration and device lifecycle management.
Experience with Windows Autopilot deployments and modern workplace solutions.
Strong knowledge of Microsoft Entra ID (Azure AD), Active Directory, and Group Policies.
Experience implementing endpoint security controls including Defender, BitLocker, and Secure Boot.
PowerShell scripting and automation experience.
Strong troubleshooting and root cause analysis skills.
Knowledge of ITIL-based Incident, Problem, and Change Management processes.
Excellent communication and stakeholder management skills.