13 Aug
|
FreeStand
|
India
Company: Free Stand Sampling Solutions Pvt. Ltd. ("FreeStand")
Location: Delhi & Mumbai, close to the founding team and our enterprise clients.
Type: Full time · Early/founding hire · High ownership
Reports to: [Founder / CBO]
Read this before you apply
Most "customer success" jobs are relationship-management jobs: QBRs, check-ins, a calendar full of cadence. This is not that.This is a builder's seat. You'll be measured on getting blue-chip FMCG brands live, instrumented and expanding not on meeting frequency. You'll configure our internal tooling yourself, build the demo a brand evaluates, wire up their dashboards, write the SQL, and clear the legal and operational steps between a signed contract and a working campaign. When our defaults don't fit a brand's ask, you won't escalate and wait, you'll design the workaround.We're upfront about this because the people who thrive here read that and get excited, not deterred. If you want a polished account-management role with a comfortable cadence, this isn't it. If you want to own outcomes in ambiguity,
get your hands into the tooling and the data, and define a function rather than inherit one, keep reading.
About FreeStand
FreeStand is a digital sampling and customer-engagement platform for FMCG brands. Founded in 2019 and built in Delhi, we help brands plan, execute, monitor and audit product-sampling campaigns digitally - putting the right sample in the right consumer's hands at the right moment, and turning every sample into a measurable customer-engagement opportunity. We run campaigns for brands across India, managed from our Delhi base.
A few things worth knowing about who you'd be joining:
We work with the biggest names in FMCG. FreeStand is the sampling partner of choice for 40+ brands, including L'Oréal (CeraVe), HUL, Nestlé, Nivea, Reckitt, Emami, Mars Petcare, Cipla (Nicotex) and Piramal (Little's).
Our campaigns operate at real scale. Individual launches have reached 10M+ consumers (e.g. L'Oréal CeraVe's
📌 Senior Enterprise Solutions Manager (India)
🏢 FreeStand
📍 India