JOB SUMMARY

Assists in hotel laundry daily operations and services. Works with employees to
wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary
Department within existing time constraints. Assists in maintaining a protected and
clean work environment.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 1 year experience in the laundry, housekeeping, or
related professional area.

CORE WORK ACTIVITIES

Assisting in Managing Department Operations and Budgets

• Assisting in managing day-to-day operations, ensuring the quality, standards
and meeting the expectations of the customers on a daily basis.

• Communicating the importance of safety procedures, detailing procedure codes,
ensuring employee understanding of safety codes, monitoring processes and
procedures related to safety.

• Comprehends budgets, operating statements and payroll progress reports as
needed to assist in the financial management of department.

• Ensures consistent workflow to minimize peaks and valleys in production.





• Brings issues to the attention of the department manager and Human Resources
as necessary.

• Assists in ordering and managing necessary supplies. Ensuring workers have
supplies, equipment, tools, and uniforms necessary to do their jobs.

• Participates in the management of department’s controllable expenses to
achieve or exceed budgeted goals.

• Works effectively with the Engineering department on Laundry equipment
maintenance needs.

• Participates in departmental meetings and continually communicates a clear and
consistent message regarding the departmental goals to produce desired results.

• Operates all department equipment as necessary and reports malfunctions.

• Develops, maintains and uses effective back-up plans for breakdowns.

• Evaluates and implements new techniques, supplies and equipment.

Providing and Ensuring Exceptional Customer Service

• Providing services that are above and beyond for customer satisfaction and

📌 Assistant Manager (New Delhi)
🏢 Marriott
📍 New Delhi