Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy perks, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Lead AI/ML Engineer will drive end‑to‑end execution of AI-enabled solutions supporting Sales and Distribution modernization, including integration across employer, broker, and enrollment ecosystems. This role focuses on building scalable platforms that enable sales intelligence, distribution optimization, quoting/enrollment workflows, and API-driven integrations across CRM, broker systems, and internal platforms.



The Lead will design and implement AI-powered automation and agentic workflows to enhance sales processes, improve decision-making, and streamline distribution operations, while also supporting targeted capabilities such as benefits configuration and plan build automation. The role provides hands‑on technical leadership across machine learning, generative AI, RAG pipelines, and agent-based systems, ensuring seamless integration, performance, and reliability in production environments. The Lead will collaborate closely with product, sales, operations, and security teams to deliver modular solutions with minimal disruption, while ensuring compliance with enterprise AI governance and Responsible AI standards. Additionally, the role mentors offshore engineering teams, drives engineering best practices, and ensures consistent, high-quality execution with solid ownership.
Primary Responsibility:
Comply with the terms and conditions of the employment contract, company policies and proce

📌 Lead AI/ML Engineer (Bengaluru)
🏢 UnitedHealth Group
📍 Bengaluru