Digital Workplace Presales Solution Architect – Job Description
1) Role Overview
The Digital Workplace Presales Solution Architect is responsible for designing, positioning, and winning Digital Workplace / End User Services (EUC + EUS) deals by translating client business needs into scalable, cost-effective, and differentiating solutions.

2) Key Responsibilities
A. Prospect & Requirement Management
Analyze RFI/RFP/RFQ requirements, client environment, and volumetrics (users, devices, SLAs, locations)
Identify opportunity fit, risks, and transformation levers
B. Solution Architecture (Core Responsibility)
Design end-to-end Digital Workplace solutions, including:
End User Computing (devices, OS, VDI, endpoint management)
Service Desk / Workplace Support
Collaboration platforms (M365, Google Workspace)
Workplace security & identity
Translate requirements into scalable architectures aligned to business outcomes
Ensure: Deliverability, Cost optimization, Innovation (automation, GenAI, DEX, etc.)
C. Proposal Development & Deal Shaping
Develop client-facing proposals including:



Solution overview, Architecture diagrams, service descriptions, Value proposition & outcomes
Own solution strategy, pricing inputs
Define: Assumptions, Risks & mitigations, Transition approach
D. Client Engagement & Solution Defense
Conduct: Solution presentations, Q&A; / clarifications
Explain technical solution in business terms
Participate in solution defense and contract discussions
Coordinate to ensure PoCs, demos, and transformations where required
E. Sales & Stakeholder Collaboration
Work closely with: Sales / Account teams, Delivery & SMEs, Finance / Pricing teams
Provide technical leadership in deal pursuit
F. Risk, Governance & Deal Closure
Perform risk assessment and mitigation planning
Lead internal solution reviews & approvals before submission
Ensure: Compliance, Competitive differentiation, Win strategy alignment

3) Scope of Digital Workplace (Expected Coverage)
The role covers:
E

📌 Presales Solution Architect-Digital Workplace (Bengaluru)
🏢 Birlasoft
📍 Bengaluru