Handle complete after-sales activities for residential projects
Coordinate with customers after booking till possession
Manage agreement, registration, home loan, and possession process
Handle customer complaints and resolve queries professionally
Coordinate with internal departments like sales, accounts, legal, and the site team
Track payment collections and pending dues
Ensure timely documentation and customer communication
Maintain CRM data and customer records
Manage the handover and possession process smoothly
Lead and supervise the CRM/after-sales team
About Company: Sambhav Group was founded in 1988. To date, it has facilitated more than 2.5 million square feet of work in the space of residential, commercial, retail development,
and redevelopment. With more than two decades of reputed standing in the market, it reflects the organization's acknowledgment by its target audience, for its commitment to the well being of tenants and real estate buyers as a top priority, by delivering high-quality residential, commercial, and retail complexes in a timely manner to the fullest satisfaction and expectations of all its target audience in the megapolis city of Mumbai. We have major projects launching at the prime location of Mumbai like Kemps Corner, Bandra(W), Juhu, and so on.