Job Description:

Key Responsibilities

EDI Architecture, Configuration & Implementation
- Design, configure, and deploy new EDI messages, including map development and transformation logic across ANSI X12 and EDIFACT standards.
- Lead the onboarding and integration of recent trading partners, ensuring end-to-end connectivity, testing, and operational readiness.
- Validate and optimize EDI configurations to ensure performance, reliability, and compliance with global standards.

Monitoring, Troubleshooting & Incident Resolution
- Monitor EDI queues, message flows, and system performance across Production, DR, and Test environments.
- Diagnose and resolve EDI errors, failures, and exceptions in real time, minimizing business disruption.
- Serve as the senior escalation point for complex customer-reported EDI issues.
- Support P1 incidents and participate in 24×7 standby rotations when .

Customer Consulting & Technical Leadership
- Provide expert guidance to customers on EDI best practices, onboarding strategies, migration planning, and integration design.
- Conduct EDI health checks,



assessments, configuration reviews, and troubleshooting workshops.
- Mentor junior EDI engineers and apprentices, providing training and knowledge transfer.
- Collaborate with Infrastructure, Database, Application Support, and Product teams to ensure end-to-end integration success.

Operational Excellence & Continuous Improvement
- Ensure adherence to SLAs, operational standards, and documentation requirements.
- Contribute to standardization of EDI processes, templates, checklists, and diagnostic tools.
- Recommend improvements to monitoring, alerting, and error-handling workflows.

Qualifications & Experience
- Bachelor’s degree in IT, Computer Science, Engineering, or equivalent work experience.
- 6–8 years of hands-on EDI experience in enterprise software, logistics, maritime, or supply chain environments.
- Strong proficiency in:
- UN/EDIFACT (BAPLIE, COPARN, COPRAR, 315, etc.)
- ANSI

📌 Senior Software Engineer (Chennai)
🏢 Kaleris
📍 Chennai