Customer Success Manager (Bengaluru)

Customer Success Manager (Bengaluru)

13 Aug
|
Vectra
|
Bengaluru

13 Aug

Vectra

Bengaluru

Vectra® is the leader in AI-driven threat detection and response for hybrid and
multi-cloud enterprises.

The Vectra AI Platform delivers integrated signal across public cloud, SaaS,
identity, and data center networks in a single platform. Powered by patented
Attack Signal Intelligence, it empowers security teams to rapidly prioritize,
investigate and respond to the most advanced cyber-attacks. With 35 patents in
AI-driven threat detection and the most vendor references in MITRE D3FEND,
organizations worldwide rely on the Vectra AI to move at the speed and scale of
hybrid attackers. For more information, visit www.vectra.ai.

Scaled Customer Success Manager

About Vectra

Vectra AI delivers a recent class of advanced threat defense that delivers
real-time detection and analysis of active network intrusions. Vectra technology
picks up where perimeter security leaves off by providing deep, continuous
analysis of both internal and Internet-facing network traffic to automatically
detect all phases of a breach as attackers attempt to spy, spread, and steal
within your network.



Vectra directly analyses network traffic in real time using
a patent-pending combination of data science, machine learning, and behavioral
analysis to detect attacker behaviors and user anomalies in the network. All
detections are correlated and prioritized to show an attack in context, and
Vectra AI's machine learning adapts as attacks evolve.

Your Role

The Scaled Customer Success Manager (SCSM) is responsible for driving customer
adoption, value realization, and retention across a portfolio of commercial and
mid-market customers through a combination of one-to-one, one-to-many, and
digital customer engagement strategies.

The SCSM manages a large portfolio of customers by balancing personalized
customer interactions with scalable programs, ensuring customers successfully
adopt the Vectra AI platform, achieve their desired security outcomes, and
maximize the value of their investment.

Working clos

📌 Customer Success Manager (Bengaluru)
🏢 Vectra
📍 Bengaluru

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