Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Zabbix
Positive to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary
We are seeking a skilled and motivated Zabbix Monitoring & Automation Engineer with hands-on experience in Zabbix 6.0 LTS and 7.0 LTS enterprise environments. The ideal candidate will be responsible for implementing, administering, automating, and supporting enterprise monitoring solutions across Windows, Linux, network, database, application, and cloud platforms.
The role requires expertise in Zabbix administration, template development, API integrations, scripting, automation, platform upgrades, troubleshooting, and client interaction.



The candidate should possess strong communication skills and a proactive approach to solving complex monitoring challenges.
Roles & Responsibilities
Administer, maintain, and support enterprise-scale Zabbix monitoring environments.
Install, configure, upgrade, and troubleshoot Zabbix Servers, Proxies, Agents, and Frontend components.
Perform Zabbix version upgrades, migrations, patching, and platform health assessments.
Design and develop reusable Zabbix templates, discovery rules, triggers, dashboards, and alerting mechanisms.
Develop monitoring solutions for Windows, Linux/Unix, databases, middleware, applications, network devices, and cloud infrastructure.
Implement agent-based and agent-less monitoring solutions.
Develop automation scripts and operational tools using Python and Shell scripting.
Develop and maintain integrations using Zabbix APIs, REST APIs, and webhooks.
Troubleshoot monitoring, performan

📌 Application Tech Support Practitioner (Bengaluru)
🏢 Accenture
📍 Bengaluru