About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Overview

The Senior Director – Global Quality is responsible for defining and driving the enterprise-wide quality strategy across global operations. This role ensures consistent delivery excellence, regulatory compliance, and continuous improvement across regions, while embedding a culture of quality as a competitive advantage.
You will act as a strategic partner to Operations, Product, and Client Leadership,



ensuring quality is not just measured—but engineered into every process

Responsibilities
- Global Quality Strategy & Governance
- Define and execute a global quality vision, framework, and roadmap
- Establish standardized quality metrics, benchmarks, and governance across regions (APAC, EMEA, Americas)
- Drive alignment between quality, customer experience, and business outcomes
- Operational Excellence & Continuous Improvement
- Lead large-scale process improvement and transformation initiatives
- Embed Lean / Six Sigma methodologies to drive efficiency, accuracy, and cost optimization
- Identify systemic gaps and implement preventive vs corrective quality mechanisms
- Quality Analytics & Insights
- Build advanced quality analytics frameworks to identify trends, root causes, and predictive risks
- Leverage data to influence business decisions, productivity, and client outcomes
- Drive automation and AI-led quality

📌 Senior Director, Global Quality (Bengaluru)
🏢 HireRight
📍 Bengaluru