Technology Support Engineer (Pune)

Technology Support Engineer (Pune)

13 Aug
|
Accenture
|
Pune

13 Aug

Accenture

Pune

Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Automation Integration
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Summary
We are looking for a highly skilled Network Automation Engineer to design, develop, and maintain network automation solutions that improve operational efficiency, standardization, and service delivery. The ideal candidate should have hands-on experience with Nautobot as the source of truth for network infrastructure and solid integration experience with ServiceNow to automate provisioning, configuration management, compliance, and operational workflows.




The candidate should possess a solid networking background combined with software development and automation expertise to support large-scale enterprise network environments across on-premises and cloud infrastructures.

Key Responsibilities
Design, develop, and maintain network automation solutions using Nautobot.
Develop automated workflows for network provisioning, configuration management, compliance validation, and lifecycle management.
Integrate Nautobot with ServiceNow for automated request fulfillment, CMDB synchronization, change management, and incident workflows.
Automate network device configuration across multi-vendor environments using APIs and automation frameworks.
Develop reusable automation playbooks, scripts, and workflows to reduce manual effort and improve operational consistency.
Build and maintain network inventory, IP Address Management (IPAM), and configuration data within Nautobot.
Develop automation solutions for firewall, rou

📌 Technology Support Engineer (Pune)
🏢 Accenture
📍 Pune

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