Associate Director, Customer Success (Mumbai)

Associate Director, Customer Success (Mumbai)

13 Aug
|
Airtrunk
|
Mumbai

13 Aug

Airtrunk

Mumbai

Want to be a part of Asia Pacific & Middle East's (APME) largest, most
cutting-edge, and rapidly growing data centre company?

AirTrunk is a technology company with a powerful purpose - to scale and sustain
the relentless growth of the region’s digital future. We do this by continuously
redefining and delivering hyperscale data centres that meet the needs of our
customers - the world’s most transformational companies. And we’re doing so
sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we
set our eyes on rapid expansion and now operate a platform of hyperscale data
centres across the APME region. With backing from our investors, including
Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot

As an Associate Director for Success Manager based in India, you will be part
of AirTrunk’s centralised customer engagement function, reporting directly to
the Director of Customer Success. You should enjoy working in a fast
paced environment,



with high level of flexibility and be able to navigate change
with ease. You will work closely with various teams and leadership across the
region, making your mark in a number of ways:

* Support front end customers engagement with key global cloud service
providers, providing dedicated leadership covering broad areas such as
commercial, legal, and technical aspects of our infrastructure solutions to
support our customers rapid growth.
* Lead multi-billion dollar complex deals from proposal development to contract
execution, including managing strategic escalations post-execution,
across Indian markets in alignment with the strategy set by the Director of
Customer Success.
* Take ownership of internal collaboration across all functions in the
company to deliver gold standard experience for our customers across
the front-end engagement through to contract execution.

Your Day to Day

* Strategy Implementation:

📌 Associate Director, Customer Success (Mumbai)
🏢 Airtrunk
📍 Mumbai

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