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Enterprise Services Provisioning, Testing, and Migration Engineer
Location: Pune
Experience Level: 4–6 years
Customer-Facing Role: Global Clients/Customers
Role Overview
The Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning, configuring, and troubleshooting access network services for enterprise customers. The role demands a strong technical foundation in Carrier Ethernet, IP routing, and switching, alongside the ability to manage escalations and support field engineers. This is a hands-on role requiring adherence to agile delivery processes, stakeholder communication, and the flexibility to work in secure environments or shifts.
Provisioning
Key Responsibilities:
Provision and configure access networks manually and through automation tools.
Identify and resolve network provisioning failures, determining root causes and recommending corrective actions.
Support field engineers remotely for commissioning new services.
Optimize provisioning processes for agile and timely delivery.
Manage escalations within the team and ensure transparent communication with stakeholders.
Testing And Migration
Perform throughput and performance testing using tools like Wireshark and Geoprove.
Troubleshoot enterprise voice provisioning issues, including SIP PRI.
Conduct network validations and assist in migrations with minimal service interruptions.
Collaboration
Engage with global customers, providing regular updates on provisioning and testing.
Work closely with cross-functional teams to deliver end-to-end enterprise network solutions.
Ensure compliance with workplace health and safety (WHS) policies.
Additional Requir
📌 Sr Customer Service Executive (Pune)
🏢 Tata Communications
📍 Pune
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