Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive perks and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities

Coordinate with CDI program lead India (Associate Director) in driving workflow for CDI staff
Assist and coordinate with CDI staff training and orientation
Assists CDI program lead India (Associate Director) with chart audits, quality audit and KPI audits
Ensures adequate staffing for the workload, and steps in to assist teams when workload is in excess of what the team can complete
Develops physician teaching and presentations whenever needed




Assist CDI program lead with projects or tasks as needed
Time card approval
Evaluations on regular basis of the team to make sure quality of the team is maintained
Communicates performance expectation of leadership to staff level CDI staff
Oversees that CDI staff are providing expert level review of inpatient clinical records within 24-48 hours of admit
Be able to identify gaps in clinical documentation that need clarification for accurate code assignment to ensure the documentation accurately reflects the severity of the patient condition and acuity of care provided
Ensures and oversees daily follow-up communication with providers regarding existing clarifications to obtain needed documentation specificity
Provides support for overall improvement in clinical documentation by providing proficient level review and assessment, and effectively articulating the rational for the recommendations
Ensures timely feedback to providers

📌 Senior Manager (Chennai)
🏢 Optum India
📍 Chennai