AppZen is the leader in Finance AI software built to deliver autonomous processing for modern finance teams. Our patented artificial intelligence software uses deep learning, semantic analysis, and computer vision to accurately and efficiently process intelligence from thousands of data sources, documents, and images so that organizations can better understand financial transactions and make smarter business decisions. Over 1,000 global enterprises, including one-third of the Fortune 500, use AppZen’s Expense Audit and Autonomous AP products to replace manual finance processes and accelerate the speed and agility of their business. Visit us at www.appzen.com and follow us on LinkedIn. Are you a Procure-to-Pay (P2P) expert who loves building relationships, driving adoption, and turning complex AP operations into measurable value? We are looking for a Customer Success Manager to own a portfolio of Fortune 500 Accounts Payable customers and act as their trusted P2P advisor – helping them get the most out of AppZen’s Autonomous AP platform.
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Responsibilities :




● Serve as a strategic advisor to customers by driving adoption, optimizing configuration, and aligning AppZen's AP automation solutions with business goals.
● Manage multiple customer engagements using strong project management practices, including regular status updates, adoption plans, and action tracking.
● Provide functional and technical expertise across AppZen's accounts payable and invoice automation capabilities, including support for major releases and platform enablement.
● Deliver compelling, data-driven insights to identify opportunities for improvement and enhance customer value realization to improve autonomous rates.
● Collaborate with internal teams and forge solid customer relationships to support growth, self-sufficiency, and long-term success.
● Own a portfolio of enterprise Accounts Payable customers as the primary post-sales relationship owner – driving adoption, value realization, retent

📌 Customer success Manager (Pune)
🏢 AppZen
📍 Pune