About McDonald’s:

One of the world’s largest employers with locations in more than 100 countries,
McDonald’s Corporation has corporate opportunities in Hyderabad. Our global
offices serve as dynamic innovation and operations hubs, designed to expand
McDonald's global talent base and in-house expertise. Our current office in
Hyderabad will bring together knowledge across business, technology, analytics,
and AI, accelerating our ability to deliver impactful solutions for the business
and our customers across the globe.

JOB OVERVIEW

We are seeking a Risk Management & Business Continuity Manager to join the
Enterprise Service Management (ESM) team to help architect and drive
organizational resilience across Global Business Services (GBS), Global
Technology, and the Global Offices. This role positions you as the guardian and
facilitator of operational stability, where you'll transform how we anticipate,
manage, and respond to risks while building critical foundations for business
continuity.

As a key strategic partner to the Enterprise Risk Management (ERM) organization




and cross-functional leaders, you'll have the unique opportunity to embed
resilience into the DNA of our operations, translating enterprise frameworks
into actionable safeguards that protect our most critical services. This role
offers high-visibility to senior leadership, strategic risk ownership, and the
chance to build and apply business continuity capabilities that ensure our
organization thrives regardless of disruption.

DUTIES

* Serve as the catalyst for ERM by adopting defined enterprise risk frameworks,
standards, templates, and processes, and applying them to GBS operations,
ensuring risks are identified, documented, and neutralized across all
enabling functions
* Champion enterprise risk integration by coordinating with ERM, Service
Organizations, and Global Offices to embed resilience standards into every
aspect of GBS and IT service delivery, ensuring consistent execution and risk
ownership

📌 Manager, Service Management (Hyderabad)
🏢 McDonald's
📍 Hyderabad