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We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Credit Risk Technical Writer
Role Overview
The primary function of the Credit Risk Technical Writer is to design, develop and maintain internal procedural documents, training material and related media that maximizes user productivity, accuracy and learning.

What does a great Credit Risk Technical Writer do?
• Develop and maintain procedures that comply with department standards.
• Gather and respond to user feedback to drive continuous improvement.
• Possess the ability to manage and prioritize multiple assignments and meet numerous, competing deadlines.




• Coordinate resources, subject matter experts, internal business owners, and users to verify and assist in creating and maintaining documentation.
• Write and distribute explicit and concise communications for internal and external clients.
• Work with various lines of business to determine how upcoming projects will impact user’s procedures and processes.
• Provide reporting, insight, and recommendations for process improvement.
• Create continuous learning materials to enhance user knowledge.

What you will need to have:
• Bachelor’s Degree in Technical Communication, English, Journalism or related field or equivalent work experience
• Proficient in the following programs; SharePoint, MS Word, MS Excel and Adobe Acrobat Professional.
• Superior typing accuracy and formatting ability.
• Must possess excellent proof reading and grammatical skills, and strong attention to detail.
• Must have superior

📌 Credit Risk Technical Writer (Thane)
🏢 Fiserv
📍 Thane