Key Responsibilities
- Product Strategy, Market analysis:
- Develop and execute a comprehensive product strategy for the LAP portfolio, aligning with overall business objectives and market trends.
- Conduct in-depth market research and competitive analysis to identify growth opportunities and adoption of best practices
- Monitor and analyze key performance indicators (KPIs) such as portfolio growth, disbursals, asset quality, customer acquisition channels, and profitability
- Perform reject analysis on cases dropped by credit to identify trends and areas for process improvement.
- Stakeholder Management & On-ground Support:
- Collaborate closely with various internal stakeholders including Sales, Credit, Operations, Legal, Compliance, and Marketing teams to ensure seamless product delivery and support.
- Provide on-ground support to sales teams, branches and other relevant stakeholders to facilitate product understanding and address operational challenges.
- Work with the Sales team to develop effective sales strategies, training programs, and marketing collateral
- Engage with external partners and vendors as needed to enhance product capabilities and service delivery.
- Process Improvement & Funnel Efficiency:
- Work on implementing recent processes to drive funnel efficiency and improve conversion rates.
- Gather customer feedback and insights to inform product enhancements and ensure high levels of customer satisfaction.
- Risk & Compliance:
- Ensure compliance with relevant regulatory guidelines, internal policies, and risk management frameworks
- Work with Risk and Compliance teams to assess and mitigate risks associated with the LAP portfolio.
Qualifications
- Education: Bachelor's degree in Business Administration, Finance, Marketing, or a related field. An MBA or equivalent advanced degree is preferred.
- Experience:
- 5+ years of experience in product management within the banking or financial services industry, with a strong focus on secured lending .
- Pro
📌 Senior Associate, Product Manager PLAP, Consumer Banking Group (Mumbai)
🏢 DBS Bank
📍 Mumbai
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