Solid communication and customer service skills
Basic understanding of IT infrastructure (Windows OS, networking, applications)
Knowledge of ITIL processes (Incident, Request, Problem Management) is preferred
Ability to troubleshoot and resolve basic technical issues
Familiarity with ServiceNow ticketing tool
Good analytical and problem-solving skills
Ability to multitask and work in a fast-paced environment
📌 Information Technology Specialist (Chennai)
🏢 Tata Consultancy Services
📍 Chennai
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