About Servify:
Servify is a global product lifecycle management platform transforming the after-sales service experience. Founded in 2015 and headquartered in India, Servify connects leading OEM brands with their sales and service ecosystems to deliver seamless customer support and service operations. Servify partners with leading brands, retailers, distributors, insurers, service providers, and carriers across Asia, North America, Europe, and the MENA region.

Servify embraces and values diversity and is committed to be an equal opportunity employer. We welcome applications from all members and will give equal consideration to all irrespective of age, disability, gender, sexual orientation, ethnicity, nationality, religion or belief

Why Join Servify?
At Servify, you'll be part of a quick-growing global technology company that encourages innovation, ownership, and continuous learning. We offer competitive compensation, ESOPs, employee-friendly policies, modern collaboration tools, professional development opportunities, and benefits that help you do your best work.

Note :



This is purely an Off-Role position. Candidates willing to work on Night shifts are preferred.

Position Summary : We are seeking a dedicated and customer-focused incumbent to join our Customer Support Executive team . In this role, you will play a crucial part in ensuring customer satisfaction by addressing and resolving escalated issues promptly and effectively. The ideal candidate will possess strong communication skills, problem-solving abilities, and a commitment to delivering exceptional customer service.

Key Responsibilities:
Manage and resolve escalated customer issues in a timely and professional manner
Collaborate with other support team members to gather information and insights to address customer concerns
Act as a point of contact for complex customer queries and provide solutions that meet their needs
Utilize communication channels, such as email, phone, and chat, to interact with c

📌 Customer Service Specialist (Mumbai)
🏢 Servify
📍 Mumbai