Senior Finance Associate,Chief Accounting & Capital Office

Gurgaon, Haryana, India

Serves as the primary resource for daily BAU user support and production maintenance (including security access), drives issue tracking and UAT coordination, provides weekly stakeholder updates, maintains interfaces, error reports, and extension tables, and reviews others’ work while maintaining audit documentation to ensure quality and compliance.

What You’ll Be DOING

What will your essential responsibilities include?

Operational Support & Issue Resolution: Serve as the primary point of contact for business users, providing daily Business-as-Usual (BAU) support and ensuring the timely resolution of inquiries and operational issues related to Oracle applications.
Production System Management: Manage production support activities, including system maintenance, security access administration, and ensuring overall operational stability.
Incident & Problem Management: Facilitate end-to-end incident management, tracking issues, coordinating with cross-functional teams,



and driving timely resolution of critical system problems.
Stakeholder Communication: Provide regular, concise status updates to stakeholders on project progress, operational activities, and planned initiatives.
Business Analysis & Requirements: Lead requirements gathering and provide comprehensive business analysis support throughout the entire development lifecycle.
User Acceptance Testing (UAT) & Gap Analysis: Coordinate and lead User Acceptance Testing (UAT) with business users, identifying and resolving functional discrepancies between business requirements and Oracle application capabilities.
System Integrity & Monitoring: Maintain and monitor system interfaces, error reports, and extension tables to uphold data integrity and ensure continuous, smooth operations.
Quality Assurance & Compliance: Contribute to quality assurance efforts by reviewing system deliverables and maintaining comprehensive audit documentatio

📌 Senior Associate, Chief Accounting (Gurugram)
🏢 AXA XL
📍 Gurugram