About GreyLabs AI
GreyLabs AI is building the voice operating system for India's BFSI. Our Agentic Voice AI platform helps banks, insurers, NBFCs, and fintechs automate and humanise millions of customer conversations - across sales, collections, customer service, and compliance - in multiple Indian languages.

In under two years, we've scaled to 50+ enterprise clients, including RBL Bank, AU Small Finance Bank, IDFC FIRST Bank, SBI Life, ICICI Prudential Life, Motilal Oswal - processing hundreds of millions of conversations. We raised ₹85 Crores in Series A funding led by Elevation Capital with Z47, and were recognised for "Best Use of AI in Fintech" at IFTA 2025

The Role
SDE3 at GreyLabs means owning technical bets end-to-end: writing the design doc, making the architecture call, and shipping it. You’ll work across Voice AI Agents (our flagship autonomous voice platform) and Voice Analytics (Conversation Intelligence for CXOs).

What You’ll Do
Own complex engineering problems end-to-end - from scoping and design through implementation, testing, and production operations,



including personally driving resolution of production incidents.
Write technical design documents, lead design reviews, and make architecture calls.
Identify and resolve cross-cutting technical challenges: latency, reliability, security, and scalability across the platform.
Work with product teams from problem definition - translate requirements into clean technical solutions and push back where the trade-offs warrant it.
Mentor SDE1 and SDE2 engineers through code reviews, design feedback, and structured pairing.
Evolve engineering standards - API design, observability, testing, and incident response

What We’re Looking For
Must-Haves
5-8 years of engineering experience; track record of owning and shipping complex systems
Deep backend expertise: designed and operated distributed systems in production; familiar with failure modes at scale.
Solid Python (Django) and Golang for production systems -

📌 Software Engineer 3 (Bengaluru)
🏢 GreyLabs AI
📍 Bengaluru