About Interactly.ai
Interactly.ai is transforming healthcare operations with AI-powered automation across scheduling, lab follow-ups, eligibility checks, prior authorization, and insurance verification. Our multimodal AI agents work across voice, email, chat, fax, and EHR integrations improving patient access, reducing staff burden, and accelerating care delivery.
We serve 2,000+ physicians and healthcare providers, delivering measurable outcomes, 20–30% fewer no-shows and thousands of staff hours saved. Now, we're scaling our AI platform and we want you to help lead that charge.

Role Overview
As an Agentic AI Engineer at Interactly.ai, you'll design, build, and ship LLM-powered, agentic AI systems that run in production at scale. You won't just prototype you'll own pipelines end-to-end, from prompt design and eval frameworks to distributed microservice deployment and monitoring. You'll take full ownership of everything you build, including end-to-end testing, so that what ships is production-ready, reliable, and safe from day one.

Key Responsibilities




Design and build LLM-powered agentic AI pipelines that reason, plan, and execute multi-step workflows with minimal human intervention.
Own tool & function calling integrations connect LLMs to internal APIs, EHR systems, calendars, and third-party services.
Build and maintain rigorous eval frameworks: offline eval sets, regression suites, latency benchmarks, and safety/guardrail tests.
Ship and operate LLMs in production: streaming responses, structured outputs, prompt versioning, cost/latency tracking, and observability.
Architect and maintain distributed microservices that expose LLM APIs async Python (FastAPI), event-driven pipelines, and real-time WebSocket workflows.
Build RAG pipelines: chunking strategies, embeddings, vector stores, retrieval tuning, and PHI-secure handling.
Take full ownership and conduct end-to-end testing for everything you build from unit and integration tests through to production validatio

📌 Agentic AI Engineer (Bengaluru)
🏢 Interactly.ai
📍 Bengaluru