Service Delivery Manager - Supply Chain Management
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide cutting-edge solutions that transform how businesses run.



Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description
Responsibilities:

Lead logistics operations by managing demand forecasts and supply plans for containers and spare parts.

Align with clients on baseline statistical forecasts, assumptions, and exception handling.

Gather inputs from sales and marketing to refine forecasts based on business activities and market dynamics.

Consolidate lifecycle updates, risks, opportunities, and priorities to support accurate demand planning.

Refine operational forecasts across multiple aggregation levels and time horizons.

Analyze historical sales trends and demand drivers to develop and evaluate statistical forecast models.

Support monthly S&OP; and weekly forecast meetings with ac

📌 Service Delivery Manager (Bengaluru)
🏢 Genpact India
📍 Bengaluru